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Expert Carpet Cleaning Services

Our carpet cleaning services follow a strict carpet cleaning standard so your carpet remains intact while ensuring the removal of stains and odours. Use our form below to get pricing for our carpet cleaning service.

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  • Reliable Cleaning Professionals

  • Guaranteed Customer Satisfaction


  • Top-Rated Cleaning Services


We are available in the following area
Best Professional

Our carpet cleaning professionals are highly skilled, experienced, and trained in different carpet cleaning methods. We hire only the best so we can only provide the highest quality service.

Best Equipment

We use the best machines to deep clean your carpet. Our carpet cleaners had years of experience in carpet cleaning so they understand every fibre of your carpet. 

Best Products

Our professional carpet cleaners use a full range of green and eco-friendly products; so rest assured that our solutions are safe for all members of your family including your pets.

Best Methods

We employ only the best method for your carpet cleaning. Steam cleaning is proven effective in completely removing the toughest and stubborn dirt and spots from your carpet.

Delivering Quality Carpet Cleaning Services

Carpet Cleaning

Our carpet cleaning goal is to deliver the highest standard of service that satisfies even the most discerning eye. We guarantee your carpet will look clean and smell fresh. 

So, we employ and deploy only those that have actual experience and experts in carpet cleaning. Our carpet cleaners undergoes continuous training to make sure they're equipped with the latest technologies and methods in carpet cleaning. 

With our carpet cleaning methods and solutions, your carpet is also protected from wear. Also, your carpet's lifespan is extended. Your carpet is also sanitized to promote a healthy environment inside your home.

Whatever stains or soiled areas you have, our carpet cleaning services here in Urban Care are ready for those stubborn stains and awful odours. 

Our customers our Services

Here's what Our Customers Have to Say About Urban Care as their Favourite Cleaning Company in New Zealand

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A few spots missed, but pleased with work done.

Pam

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Amazing service from both the guys.Highly recommended 👏

Kiara

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Very friendly, easy to book. On time to the job. Quality job. Would use again. Thanks

Juscinta

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Krishna diid great job look forward to seeing him next Tuesday around 2pm

Vicki Johnson

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Jade from Johnsonville was awesome

Karen

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Well done happy with house work. Thanks

Lita

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Great service and the cleaners show initiative for deep cleaning

Margo Angland

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These guys are the best

Simon Edwards

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Very good job and always very friendly and happy to help with any requests

Mike Lewis

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Punctual friendly good job

Ash

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Very professional staff and good explanation with the aftercare on how best get to get the carpets dry.

Sharelle Nunn

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Professional, friendly – would absolutely use again.

Stephanie Harris

Carpet Cleaning Methods

We use different methodologies to clean your carpet. Each type of carpet has its own care instructions that we always take into consideration when cleaning your carpet. We then plan and execute the best carpet cleaning method according to the type of carpet you have at home.

Carpet Deodorization
Carpet Deodorization

Our professionals use a carpet cleaning mahcine to extract water from the carpet and clean it with anti-bacterial agents. This removes dirt, germs, bacteria, and dust mites from your carpet. We also deodorize the carpet to remove bad odours.

Spot and Stain Removal
Spot and Stain Removal

We use proven carpet cleaning methods in removing stubborn spots and stains from your carpet. Our professional cleaners use only the finest and safest stain-removal products and methods. Stains treatment is an additional service (extra charges apply).

 

Steam Cleaning
Steam Cleaning

Our professionals use a cleaning solution and hot water that goes deep inside the fibre of the carpet. By sucking all the dirt and moisture, it leaves your carpet fresh and bright. Steam Cleaning is our best method.

 

Rug Cleaning
Rug Cleaning

Urban Care handles your rugs and carpets with a lot of care. Our professionals undergo rug cleaning training to ensure that we handle your delicate rugs properly. We use gentle detergents, water washes, and controlled scrubbing.

 

Carpet Shampooing
Carpet Shampooing

Our carpet shampooing service involves the use of a specially-formulated shampoo and a carpet machine to extract dirt particles from the carpet fibers.

Carpet Vacuuming
Carpet Vacuuming

Doing regular Carpet vacuuming can help remove loose particles. Our professionals do not only do vacuuming but a deep steam cleaning to prolong the lifespan of your carpet.

 

Our professionals use a carpet cleaning mahcine to extract water from the carpet and clean it with anti-bacterial agents. This removes dirt, germs, bacteria, and dust mites from your carpet. We also deodorize the carpet to remove bad odours.

We use proven carpet cleaning methods in removing stubborn spots and stains from your carpet. Our professional cleaners use only the finest and safest stain-removal products and methods. Stains treatment is an additional service (extra charges apply).

Our professionals use a cleaning solution and hot water that goes deep inside the fibre of the carpet. By sucking all the dirt and moisture, it leaves your carpet fresh and bright. Steam Cleaning is our best method.

Urban Care handles your rugs and carpets with a lot of care. Our professionals undergo rug cleaning training to ensure that we handle your delicate rugs properly. We use gentle detergents, water washes, and controlled scrubbing.

Our carpet shampooing service involves the use of a specially-formulated shampoo and a carpet machine to extract dirt particles from the carpet fibers.

Doing regular Carpet vacuuming can help remove loose particles. Our professionals do not only do vacuuming but a deep steam cleaning to prolong the lifespan of your carpet.

Benefits of Carpet Cleaning

Non-Toxic and Eco Friendly Products

Our guaranteed best steam cleaning method is eco-friendly. Our products are 100% non-toxic which is safe for you, your family and your pets. It is effective like any other cleaning products and the best when it comes to cleaning and sanitizing your carpet floors.

Extend the Lifespan of Your Carpet

Dust, dirt, and allergens will accumulate into your carpet over time. These causes permanent damage to your carpet's fiber by weakening and changing the look of your carpet. We remove these unwanted particles through carpet cleaning, in return, extending the lifespan of your carpet.

Improve the Health of Your Family

Neglected carpets have hidden allergens and pollutants. When carpet cleaning is not done properly, leaves your carpet wet. And this accumulate mold and harmful bacteria which are dangerous to your health. We ensure our carpet cleaning is efficiently done with the highest standards. 

Appealing and Fresher Home

Old, faded and dirty carpets make your home unappealing. Get a fresher and welcoming look by getting your carpets clean. One of the many benefits of hiring a professional carpet cleaning service is that you're sure your carpets are properly cleaned. Thus making your home look and feel refreshed. 

Removes "Traffic Lanes"

Traffic lanes in your carpet are usually signs of overused and overly stepped carpets. You'll notice that these areas are darker than the rest of the carpet. This is because of embedded dirt within your carpet's fiber. A normal vacuuming will not do. You'll need a steam cleaning service to get those stubborn traffic lanes.

Removes Stubborn Stains

Steam Cleaning is the best solution to remove stubborn stains and spots in your carpet. It is a powerful method we employ to remove the toughest stains like wine and coffee. Once we are done steam cleaning your carpet, you won't see traces of stains or spots in your carpet. And we also deodorize to remove bad odor.

Our guaranteed best steam cleaning method is eco-friendly. Our products are 100% non-toxic which is safe for you, your family and your pets. It is effective like any other cleaning products and the best when it comes to cleaning and sanitizing your carpet floors.

Dust, dirt, and allergens will accumulate into your carpet over time. These causes permanent damage to your carpet's fiber by weakening and changing the look of your carpet. We remove these unwanted particles through carpet cleaning, in return, extending the lifespan of your carpet.

Neglected carpets have hidden allergens and pollutants. When carpet cleaning is not done properly, leaves your carpet wet. And this accumulate mold and harmful bacteria which are dangerous to your health. We ensure our carpet cleaning is efficient

Old, faded and dirty carpets make your home unappealing. Get a fresher and welcoming look by getting your carpets clean. One of the many benefits of hiring a professional carpet cleaning service is that you're sure your carpets are properly cleaned. Thus making your home look and feel refreshed.

Traffic lanes in your carpet are usually signs of overused and overly stepped carpets. You'll notice that these areas are darker than the rest of the carpet. This is because of embedded dirt within your carpet's fiber. A normal vacuuming will not do. You'll need a steam cleaning service to get those stubborn traffic lanes.

Steam Cleaning is the best solution to remove stubborn stains and spots in your carpet. It is a powerful method we employ to remove the toughest stains like wine and coffee. Once we are done steam cleaning your carpet, you won't see traces of stains or spots in your carpet. And we also deodorize to remove bad odor.

Urban Care Carpet Cleaning Process

Our carpet cleaning process is devised based on our professional knowledge and experience of an effective carpet cleaning. With this process, we're sure that we clean and remove any stubborn stain and odor from your carpet. Also, it will smell fresh. 

Carpet Stain Removal
  • 1

    First Step

    Our Urban Care professional will examine your home to visually inspect your carpet. Our professional will then discuss the carpet cleaning process with you.
     

  • 2

    Second Step

    Our professional carpet cleaners will remove light furniture, like chairs, tables, and smaller items. We leave in place your beds, dressers, and heavier pieces but still try to clean underneath these furnitures.
     

  • 3

    Third Step

    Once furniture are out of the way, we start the actual carpet cleaning. We do a spot-checking of areas that needs extra attention. We apply eco-friendly products on stubborn spots and stains.


  • 4

    Fourth Step

    We utilize our Hot Water Extraction & Suction method, popularly known as Steam Cleaning. Under this process, our machine pumps hot water into your carpet to loosen any stubborn dirt embedded into your carpet's fibers. Water from the carpet is also suctioned after to remove dirt completely. No need to wait for hours to dry out the carpet after suction.
     

  • 5

    Fifth Step

    Finally, our professional will do a final walkthrough with you to show the cleaning results and to ensure that you're satisfied with our job. We always welcome your feedback afterward.


Step 1
Step 2
Step 3
Step 4
Step 5

Our Urban Care professional will examine your home to visually inspect your carpet. Our professional will then discuss the carpet cleaning process with you

Our professional carpet cleaners will remove light furniture, like chairs, tables, and smaller items. We leave in place your beds, dressers, and heavier pieces but still try to clean underneath these furnitures.

 

Once furniture are out of the way, we start the actual carpet cleaning. We do a spot-checking of areas that needs extra attention. We apply eco-friendly products on stubborn spots and stains.


We utilize our Hot Water Extraction & Suction method, popularly known as Steam Cleaning. Under this process, our machine pumps hot water into your carpet to loosen any stubborn dirt embedded into your carpet's fibers. Water from the carpet is also suctioned after to remove dirt completely. No need to wait for hours to dry out the carpet after suction.


Finally, our professional will do a final walkthrough with you to show the cleaning results and to ensure that you're satisfied with our job. We always welcome your feedback afterward.


What can you expect from Urban Care's Carpet Cleaning Services

Urban Care puts importance on the quality of cleaning. We use only the best method, best equipment, best products and hire the best professional carpet cleaners. And because of quality service, our clients highly commended us and prefer our carpet cleaning services.

Urban Care guarantees you 100% satisfaction in every professional service we render. We are confident that our professionals will do their best. Our guaranteed satisfaction covers everything. And if you don't like our service, tell us and we'll fix it. 

Rest assured that  our pricing is what you book and what you get. We don't have any hidden charges. You'll know exactly what your Carpet Cleaning Service will cost, and you won't have to pay a penny more. 

Highly Rated Service
Highly Rated

Urban Care puts importance on the quality of cleaning. We use only the best method, best equipment, best products and hire the best professional carpet cleaners. And because of quality service, our clients highly commended us and prefer our carpet cleaning services.

Guaranteed Satisfaction
Satisfaction Guaranteed

Urban Care guarantees you 100% satisfaction in every professional service we render. We are confident that our professionals will do their best. Our guaranteed satisfaction covers everything. And if you don't like our service, tell us and we'll fix it. 

Upfront Pricing Options
Upfront Prices

Rest assured that  our pricing is what you book and what you get. We don't have any hidden charges. You'll know exactly what your Carpet Cleaning Service will cost, and you won't have to pay a penny more. 

How Does it Work

Tell us about your property and schedule your service
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Urban Care adjusts according to your busy schedule. You have the power to pick your preferred time and date for your clean. And we’re just right here to follow through with the cleaning job and your requirements.

Book and Confirm your Booking
payment

We give you an upfront price and confirm your service instantly. Your payments are made securely online – no more scrambling for cash on the day of your service.

Get matched, let us in, sit back and relax
tracking

We’ll match and assign the right professional to you. All our professionals are well-trusted and experienced. Each went through a rigorous screening process. You can also easily track them through our app.

Tell us what you think of our service
review

Your review is very important to us. It motivates us to continue doing excellent work and also helps us improve whenever necessary. So we encourage you to please let us know what you think of us.

Fully Insured and Trained Staff

Fully Insured and Trained Staff

We thoroughly verify professional cleaners working with us to determine their reliability. Moreover, all of them are trained on vigorous parameters to ensure exceptional cleaning services.

Hassle-Free Booking Platform

Hassle-Free Booking Platform

We believe that booking our cleaning services should be straightforward, and our website and app are real examples of utmost ease. Now you can schedule an appointment in a couple of minutes.

Round the Clock Customer Assistance

Round the Clock Customer Assistance

Urban Care is here whenever you need professional cleaners for your carpet, end of tenancy or your entire home. Our customer representatives are available 24 hours a day and seven days a week.

Five Star Guaranteed Service

Five Star Guaranteed Service

We take pride in working with our professional cleaners who care for you. Urban Care assures 100% guaranteed satisfaction due to our customer-centric policies and top-of-the-line service level.

Frequently Asked Questions

Guaranted Stain and Odour Removal Carpet Cleaning Services in New Zealand

Schedule those stubborn stains and awful odours away! Book a carpet cleaning service at Urban Care. Your carpet is safe in our hands. 

Start the booking process by filling in the form below:
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