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We are available in the following area
Auckland | Christchurch | Wellington | Palmerston North | Tauranga | Rotorua | Hamilton
Best Professional
Our carpet cleaning professionals are highly skilled, experienced, and trained in different carpet cleaning methods. We hire only the best so we can only provide the highest quality service.
Best Equipment
We use the best machines to deep clean your carpet. Our carpet cleaners had years of experience in carpet cleaning so they understand every fibre of your carpet.
Best Products
Our professional carpet cleaners use a full range of green and eco-friendly products; so rest assured that our solutions are safe for all members of your family including your pets.
Best Methods
We employ only the best method for your carpet cleaning. Steam cleaning is proven effective in completely removing the toughest and stubborn dirt and spots from your carpet.
Delivering Quality Carpet Cleaning Services
Our carpet cleaning goal is to deliver the highest standard of service that satisfies even the most discerning eye. We guarantee your carpet will look clean and smell fresh.
So, we employ and deploy only those that have actual experience and experts in carpet cleaning. Our carpet cleaners undergoes continuous training to make sure they're equipped with the latest technologies and methods in carpet cleaning.
With our carpet cleaning methods and solutions, your carpet is also protected from wear. Also, your carpet's lifespan is extended. Your carpet is also sanitized to promote a healthy environment inside your home.
Whatever stains or soiled areas you have, our carpet cleaning services here in Urban Care are ready for those stubborn stains and awful odours.
Our customers our Services
Here's what Our Customers Have to Say About Urban Care as their Favourite Cleaning Company in New Zealand
Serena is great – please keep her coming to us. Regards Donna
Donna Dentice
very happy, even thou the new lady took a bit longer she was very brilliant
Rachel
From feedback by the tenants it appears that the cleaner did a very good job in most respects. Personally I am pleased with the rapid response to my initial enquiry, the way the service was handled and that I was kept in contact throughout.
Michael Waldron
She really went above and beyond what I expected. I had made marks on the shower wall with a permanent marker to put two corner shelves up but they have since fallen off. I couldn’t get the marks off and did not expect her to, but she persisted and got it all off. She did such a good job that the landlord asked me for her name and the company she works for. Unfortunately I don’t remember her name and I would be grateful if you could let me know. Excellent service, friendly and hard working. I give her five stars and would definitely ask for her again *****
Louwise Mans
Thorough and friendly
Jan
Fantastic carpet cleaning service—professional, thorough, and the carpets look like new again!
Patricia Silva
Excellent service, the sofa looks fresh and spotless—very happy with the results!
Patricia Silva
Excellent cleaning service, very professional and thorough—highly recommended!
Sarah Galbraith
very happy, even thou the new lady took a bit longer she was very brilliant
Rachel
From feedback by the tenants it appears that the cleaner did a very good job in most respects. Personally I am pleased with the rapid response to my initial enquiry, the way the service was handled and that I was kept in contact throughout.
Michael Waldron
Carpet Cleaning Methods
We use different methodologies to clean your carpet. Each type of carpet has its own care instructions that we always take into consideration when cleaning your carpet. We then plan and execute the best carpet cleaning method according to the type of carpet you have at home.
Carpet Deodorization
Our professionals use a carpet cleaning mahcine to extract water from the carpet and clean it with anti-bacterial agents. This removes dirt, germs, bacteria, and dust mites from your carpet. We also deodorize the carpet to remove bad odours.
Spot and Stain Removal
We use proven carpet cleaning methods in removing stubborn spots and stains from your carpet. Our professional cleaners use only the finest and safest stain-removal products and methods. Stains treatment is an additional service (extra charges apply).
Steam Cleaning
Our professionals use a cleaning solution and hot water that goes deep inside the fibre of the carpet. By sucking all the dirt and moisture, it leaves your carpet fresh and bright. Steam Cleaning is our best method.
Rug Cleaning
Urban Care handles your rugs and carpets with a lot of care. Our professionals undergo rug cleaning training to ensure that we handle your delicate rugs properly. We use gentle detergents, water washes, and controlled scrubbing.
Carpet Shampooing
Our carpet shampooing service involves the use of a specially-formulated shampoo and a carpet machine to extract dirt particles from the carpet fibers.
Carpet Vacuuming
Doing regular Carpet vacuuming can help remove loose particles. Our professionals do not only do vacuuming but a deep steam cleaning to prolong the lifespan of your carpet.
Benefits of Carpet Cleaning
Non-Toxic and Eco Friendly Products
Our guaranteed best steam cleaning method is eco-friendly. Our products are 100% non-toxic which is safe for you, your family and your pets. It is effective like any other cleaning products and the best when it comes to cleaning and sanitizing your carpet floors.
Extend the Lifespan of Your Carpet
Dust, dirt, and allergens will accumulate into your carpet over time. These causes permanent damage to your carpet's fiber by weakening and changing the look of your carpet. We remove these unwanted particles through carpet cleaning, in return, extending the lifespan of your carpet.
Improve the Health of Your Family
Neglected carpets have hidden allergens and pollutants. When carpet cleaning is not done properly, leaves your carpet wet. And this accumulate mold and harmful bacteria which are dangerous to your health. We ensure our carpet cleaning is efficiently done with the highest standards.
Appealing and Fresher Home
Old, faded and dirty carpets make your home unappealing. Get a fresher and welcoming look by getting your carpets clean. One of the many benefits of hiring a professional carpet cleaning service is that you're sure your carpets are properly cleaned. Thus making your home look and feel refreshed.
Removes "Traffic Lanes"
Traffic lanes in your carpet are usually signs of overused and overly stepped carpets. You'll notice that these areas are darker than the rest of the carpet. This is because of embedded dirt within your carpet's fiber. A normal vacuuming will not do. You'll need a steam cleaning service to get those stubborn traffic lanes.
Removes Stubborn Stains
Steam Cleaning is the best solution to remove stubborn stains and spots in your carpet. It is a powerful method we employ to remove the toughest stains like wine and coffee. Once we are done steam cleaning your carpet, you won't see traces of stains or spots in your carpet. And we also deodorize to remove bad odor.
Urban Care Carpet Cleaning Process
Our carpet cleaning process is devised based on our professional knowledge and experience of an effective carpet cleaning. With this process, we're sure that we clean and remove any stubborn stain and odor from your carpet. Also, it will smell fresh.
First Step
Our Urban Care professional will examine your home to visually inspect your carpet. Our professional will then discuss the carpet cleaning process with you.
Second Step
Our professional carpet cleaners will remove light furniture, like chairs, tables, and smaller items. We leave in place your beds, dressers, and heavier pieces but still try to clean underneath these furnitures.
Third Step
Once furniture are out of the way, we start the actual carpet cleaning. We do a spot-checking of areas that needs extra attention. We apply eco-friendly products on stubborn spots and stains.
Fourth Step
We utilize our Hot Water Extraction & Suction method, popularly known as Steam Cleaning. Under this process, our machine pumps hot water into your carpet to loosen any stubborn dirt embedded into your carpet's fibers. Water from the carpet is also suctioned after to remove dirt completely. No need to wait for hours to dry out the carpet after suction.
Fifth Step
Finally, our professional will do a final walkthrough with you to show the cleaning results and to ensure that you're satisfied with our job. We always welcome your feedback afterward.
Our Urban Care professional will examine your home to visually inspect your carpet. Our professional will then discuss the carpet cleaning process with you
Our professional carpet cleaners will remove light furniture, like chairs, tables, and smaller items. We leave in place your beds, dressers, and heavier pieces but still try to clean underneath these furnitures.
Once furniture are out of the way, we start the actual carpet cleaning. We do a spot-checking of areas that needs extra attention. We apply eco-friendly products on stubborn spots and stains.
We utilize our Hot Water Extraction & Suction method, popularly known as Steam Cleaning. Under this process, our machine pumps hot water into your carpet to loosen any stubborn dirt embedded into your carpet's fibers. Water from the carpet is also suctioned after to remove dirt completely. No need to wait for hours to dry out the carpet after suction.
Finally, our professional will do a final walkthrough with you to show the cleaning results and to ensure that you're satisfied with our job. We always welcome your feedback afterward.
What can you expect from Urban Care's Carpet Cleaning Services
Highly Rated
Urban Care puts importance on the quality of cleaning. We use only the best method, best equipment, best products and hire the best professional carpet cleaners. And because of quality service, our clients highly commended us and prefer our carpet cleaning services.
Satisfaction Guaranteed
Urban Care guarantees you 100% satisfaction in every professional service we render. We are confident that our professionals will do their best. Our guaranteed satisfaction covers everything. And if you don't like our service, tell us and we'll fix it.
Upfront Prices
Rest assured that our pricing is what you book and what you get. We don't have any hidden charges. You'll know exactly what your Carpet Cleaning Service will cost, and you won't have to pay a penny more.
How Does it Work
Urban Care adjusts according to your busy schedule. You have the power to pick your preferred time and date for your clean. And we’re just right here to follow through with the cleaning job and your requirements.
Fully Insured and Trained Staff
We thoroughly verify professional cleaners working with us to determine their reliability. Moreover, all of them are trained on vigorous parameters to ensure exceptional cleaning services.
Hassle-Free Booking Platform
We believe that booking our cleaning services should be straightforward, and our website and app are real examples of utmost ease. Now you can schedule an appointment in a couple of minutes.
Round the Clock Customer Assistance
UrbanCare is here whenever you need professional cleaners. Our customer representatives are available 24 hours a day, seven days a week to assist you with any queries or bookings across New Zealand.
Five Star Guaranteed Service
We take pride in working with our professional cleaners who care for you. Urban Care assures 100% guaranteed satisfaction due to our customer-centric policies and top-of-the-line service level.