Reliable Caregiver Services

New Zealand's favourite company to book your professionals
4.9 from 97 reviews
Average customer rating on our Review Page

Proficient Pro

Guaranteed Satisfaction

Top-Rated Services

..or call us directly at 09 242 0740

Reliable Caregiver Services

..or call us directly at 
09 242 0740

Urban Care provides high quality and personalized caregiver NZ services

Our highly trained caregivers ensure you and your loved the best support available, we come to you whether you're living on your own home or in a retirement home.

Urban Care focuses on properly training our caregivers and matching you with a compatible aged care support worker. We make sure our caregivers understand the need to honestly and affectionately care for you or your loved one.

Our team of caring, reliable, and warmhearted caregiver NZ provides care assistance with personal and household tasks like toileting, doctor visits, bathing, dressing, lifting, tidying beds, and feeding. You can trust that our caregiver NZ services are calming and attentive.

We offer trailed caregiving packages, from either 24-hour private care NZ service for 7 days a week or a few one-off hours private care NZ service.

Here's what our clients say about All of our Services...

Service was mind bowing

I was very excited to post this review post taking their services. First of all, I want to thank Urban Care for making things this easier. Booking a cleaner was immensely easier, and the staff reached our doorstep within 4 hours. The service was mind bowing, and everything was done according to my likings.

Andrew Smith

Urban Care
5
2020-05-01T19:56:05+12:00

Andrew Smith

I was very excited to post this review post taking their services. First of all, I want to thank Urban Care for making things this easier. Booking a cleaner was immensely easier, and the staff reached our doorstep within 4 hours. The service was mind bowing, and everything was done according to my likings.

happy coming home

I was so happy coming home after yesterday’s clean! Not only did Theresa get everything done on the list and to a high standard, there were lots of little details that she went to the trouble to do, fold tea towels and blankets etc.

Dea Majstorovic

Urban Care
5
2021-02-10T17:05:43+12:00

Dea Majstorovic

I was so happy coming home after yesterday’s clean! Not only did Theresa get everything done on the list and to a high standard, there were lots of little details that she went to the trouble to do, fold tea towels and blankets etc.

Would definitely recommend

Many thanks to the cleaner who cleaned our bathroom. Although the job was quite challenging the Man had a very great attitude. Would definitely recommend and use your services again. Thank you very much!!

TJ Ampofo

Urban Care
5
2021-02-10T17:04:47+12:00

TJ Ampofo

Many thanks to the cleaner who cleaned our bathroom. Although the job was quite challenging the Man had a very great attitude. Would definitely recommend and use your services again. Thank you very much!!

Nanny from Urban Care made things easier for me

It was challenging to manage my job, along with taking care of my baby. But the nanny from Urban Care made things easier for me! Her behavior was professional, and my son likes to spend time with her. Good job, keep it up.

Lea Smith

Urban Care
5
2020-05-01T19:34:55+12:00

Lea Smith

It was challenging to manage my job, along with taking care of my baby. But the nanny from Urban Care made things easier for me! Her behavior was professional, and my son likes to spend time with her. Good job, keep it up.

Expert they sent courteously dealt with my mum

My mother is disabled, and dealing with her is quite a task, so I decided to book a caregiver from urban Care. The expert they sent courteously dealt with my mum. She likes her company so much that whenever we leave for out of town, we book a caregiver from Urban Care.

Wil Anderson

Urban Care
4
2020-05-01T19:39:02+12:00

Wil Anderson

My mother is disabled, and dealing with her is quite a task, so I decided to book a caregiver from urban Care. The expert they sent courteously dealt with my mum. She likes her company so much that whenever we leave for out of town, we book a caregiver from Urban Care.

Great clean, attention to detail

I have to say Sabine was fantastic!! Great clean, attention to detail and with a personal touch of the pillows fluffed and blankets folded neatly on the end of our beds . Our house smelled wonderful.

Rob Smith

Urban Care
5
2021-02-10T17:08:56+12:00

Rob Smith

I have to say Sabine was fantastic!! Great clean, attention to detail and with a personal touch of the pillows fluffed and blankets folded neatly on the end of our beds . Our house smelled wonderful.
4.8
6
Urban Care

How Does it Work

Step 1: Calculate
Step 2: Book
Step 3: Get Matched
Step 4: Done

1

Tell us about your property and schedule your service

Urban Care adjusts according to your busy schedule. You have the power to pick your preferred time and date for your clean. And we're just right here to follow through.

2

Book and Confirm your Booking

We give you an upfront price and confirm your service instantly. Your payments are made securely online – no more scrambling for cash on the day of your service.

3

Get matched, sit back and relax

We'll match and assign the right professional to you. Then let us inside your home, sit back, and relax. All our professionals are well-trusted and experienced. Each went through a rigorous screening process, surely you can trust they'll do the job right. You can also easily track them through our app.

4

Tell us what you think of our service

Your review is very important to us. It motivates us to continue doing excellent work and also helps us improve whenever necessary. So we encourage you to please let us know what you think of us.

Calculate Your Hours

Hands On Care

  • Lifting and Transferring
    Average Time: 15 minutes
  • Bathing
    Average Time: 40 minutes
  • Dressing
    Average Time: 15 minutes
  • Personal Hygiene
    Average Time: 35 minutes
  • Feeding
    Average Time: 45 minutes

Hands Free Care

  • Medication Reminders
    Average Time: 5 minutes
  • Transportation
    Average Time: 60 minutes
  • Shopping & Meals
    Average Time: 15 minutes
  • Household
    Average Time: 45 minutes
  • Companionship
    Average Time: 2 hours

Choose Your Plan

Recurring

$ 27 PER HOUR
  • Weekly or fortnightly caregiving services
  • Top Quality Caregviers
  • Minimum 2 Jobs
  • Dedicated Customer Service

One Time

$ 35 PER HOUR
  • One-off caregiving services
  • Cancel and reschedule your caregiving services for free up to 48 hours in advance
  • No hidden fees

Recurring aged care services are subjected to 2 jobs minimum commitment. Prices are Excl GST.* Read FAQ.

Why Urban Care?

There is a myriad of convincing reasons why Urban Care is a highly-preferred private care or caregiving services platform in New Zealand. Here we have listed a few of them.

Fully Insured and Trained Staff
Hassle-Free Platform
Round the Clock Assistance
100% Guaranteed Service

Your Advantages

Other Providers

Urban Care

Safe: All Professionals have been thoroughly vetted
Customer service: Available 24 * 7 over the email and chat
Customize: You can customize tasklist based on your preferences
Quality check: Customer reviews used to continuously improve quality
Cashless payment: Secure online payment by credit card without any extra fee
Easy to use: Services can be booked online in 60 seconds ' One-off or Recurring '

What we do in your Caregiving Service

Lifting and Transferring
Feeding
Household
Bathing
Medication Reminders
Companionship
Dusting
Transportation
Tidying Beds
Personal Hygiene
Shopping & Meals
Mopping

Lifting and TransferringLifting and Transferring

FeedingFeeding

HouseholdHousehold

BathingBathing

Medication RemindersMedication Reminders

CompanionshipCompanionship

DressingDusting

Transporting KidsTransportation

Tidying BedsTidying Beds

Personal HygienePersonal Hygiene

Shopping & MealsShopping & Meals

MoppingMopping

Frequently Asked Questions

Are you ready to start?
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