How Does it Work
Tell us about your property and schedule your service
Urban Care adjusts according to your busy schedule. You have the power to pick your preferred time and date for your clean. And we're just right here to follow through.
Book and Confirm your Booking
We give you an upfront price and confirm your service instantly. Your payments are made securely online – no more scrambling for cash on the day of your service.
Get matched, sit back and relax
We'll match and assign the right professional to you. Then let us inside your home, sit back, and relax. All our professionals are well-trusted and experienced. Each went through a rigorous screening process, surely you can trust they'll do the job right. You can also easily track them through our app.
Tell us what you think of our service
Who We Are Helping as Support Workers
We are here to help you with your aged care journey. You don't have to be alone, living independently in your home. Or if you have aged loved ones, you can comfortably leave them with a professional Elderly Care Support Worker, knowing that they're being taken care properly while you're away for work. With UrbanCare, you get to choose your Elderly Care Support Worker and when you need support.
Being a working parent can be a daunting task, and at times you will need assistance in taking care of your child. You need a child care support worker that can keep your child safe and healthy. We at Urban Care provides experienced, reliable, kind and attentive support worker so you can relax.
Choose Your Support Worker Plan
- Weekly or fortnightly caregiving services
- Top Quality Caregviers
- Minimum 2 Jobs
- Dedicated Customer Service
- One-off caregiving services
- Cancel and reschedule your caregiving services for free up to 48 hours in advance
- No hidden fees
Why Urban Care?
There is a myriad of convincing reasons why Urban Care is a highly-preferred platform in New Zealand. Here we have listed a few of them.
Fully Insured and Trained Staff
We do a thorough verification of every expert working with us to determine their reliability. Moreover, all of them are trained on vigorous parameters to ensure exceptional services.
We believe that the process of booking an expert should be straightforward, and our website and app are real examples of utmost easiness. Now you can schedule an appointment in a couple of minutes.
Round the Clock Customer Assistance
Urban Care is here whenever you need us! Our customer representatives are readily available to resolve your queries 24 hours a day and 7 days a week.
Five Star Guaranteed Service
We take the pride of working with messianic professionals who care for you. Urban Care assures guaranteed satisfaction due to our customer-centric policies, and top-of-the-line service level.
|Safe: All Professionals have been thoroughly vetted|
|Customer service: Available 24 * 7 over the email and chat|
|Customize: You can customize tasklist based on your preferences|
|Quality check: Customer reviews used to continuously improve quality|
|Cashless payment: Secure online payment by credit card without any extra fee|
|Easy to use: Services can be booked online in 60 seconds ' One-off or Recurring '|