Client: Lynda Tomlins

Challenge

Cleaning an elderly relative’s house, which had seen years of accumulation, neglect, and in-depth cleaning needs.

Solution

UrbanCare paired Lynda with our dedicated cleaning experts, Ruth and Ferdie, known for their thoroughness and trustworthiness.

Results

Exceeding Expectations Lynda had high hopes for the transformation of her relative’s home, but what she experienced went beyond her expectations. Ruth and Ferdie’s dedication and attention to detail left her truly impressed.

Unwavering Professionalism Ruth and Ferdie approached this significant task with unwavering professionalism. Their friendly demeanor and consistent communication put Lynda at ease, knowing her relative’s home was in safe hands.

Methodical Teamwork The duo’s methodical approach was a game-changer; they tackled each area with care and precision, ensuring no corner was left unattended. Lynda was not only thrilled with the result but also with the systematic way they achieved it.

Unexpectedly Welcoming

Lynda mentioned how Ruth and Ferdie welcomed her when she dropped in unexpectedly. This unexpected warmth and openness further solidified her trust in the team.

Conclusion

Lynda’s experience with UrbanCare, specifically with Ruth and Ferdie, showcases our commitment to delivering top-notch cleaning services that go beyond the surface. The transformation of her relative’s home and the trust she placed in our team reflects our dedication to professionalism, excellence, and customer satisfaction.

We’re delighted to have made a positive impact on Lynda’s life, and we look forward to continuing our mission to create cleaner, happier homes for all our clients.