Steps Taken By UC To Deal With COVID-19

To Our Dear Customers,

Our company, Urban Care looking after the safety and welfare of our cleaners as well as you, our customers. To protect everyone against the spreading of the Coronavirus and its crucial health effects, we elevate our safety precautions following the safety guidelines provided by our New Zealand Ministry of Health.

We will be resuming ur services from in Alert Level 2.


To comply with safety precautions, we have instructed and briefed our cleaners to triple sanitary efforts and hygiene during cleaning jobs. While we have always been professional in delivering our service according to the standards of the industry, we are stepping up our efforts in order to combat the virus.

We are following the right technique of washing hands before and after cleaning jobs, the constant wear of protective masks, as well as the directive 6-feet distance.



We have instructed our cleaners to thoroughly sanitize themselves as well as the sanity and cleaning kits they have along with them before entering your home.

As much as possible, we want you to see the preventive steps before you let our cleaners in. With this, you can have the peace of mind that your cleaner/s and their equipment are disinfected.



As you know, our customer service is open 24/7 and we promise to get back to you as soon as we can


Let our cleaners keep your home clean to keep you and your family safe. With this, we can curb the spread of the Coronavirus and the rest of our country.


Urban Care

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